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Privacy Policy

Privacy Policy

Previous Privacy Policy (applied Oct. 14, 2026 – Oct. 21, 2026)

This document is the Privacy Policy applied from October 14, 2026 to October 21, 2026. The revised Privacy Policy applies from October 22, 2026. The current Privacy Policy is available here.

Bonsystems Co., Ltd. (the “Company”) establishes and discloses this Privacy Policy pursuant to Article 30 of the Personal Information Protection Act of the Republic of Korea in order to protect the personal information of data subjects and to handle related complaints promptly and smoothly.

This Policy applies to personal information collected and used through the websites operated by the Company (bonsystems.com and en.bonsystems.com, the “Website”). When the Company revises this Privacy Policy, it will announce the revision through the notices on the Website, and previous versions can be found at the bottom of this page.

Announcement dateOctober 7, 2026Effective dateOctober 14, 2026View previous Privacy Policies

※ Until the day before the effective date (October 13, 2026), the previous Privacy Policy (applied Sep. 15, 2026 – Oct. 13, 2026) applies.

Article 1 (Purposes of Processing Personal Information)

The Company processes personal information for the following purposes. Personal information is not used for any purpose other than those listed below, and if the purpose of use changes, the Company will take the necessary measures, such as obtaining separate consent in accordance with Article 18 of the Personal Information Protection Act.

  • Responding to product/service inquiries and quotation requests — reviewing inquiries, consultation and replies, preparing and sending quotations, handling requests, and communication
  • Reviewing manufacturing service and robot development requests — reviewing the request and attached materials, confirming the development stage and budget, proposals, and contract negotiations
  • Responding to investment (IR) inquiries — reviewing and replying to investment-related inquiries
  • Recruitment — verifying applicants, document screening, interview scheduling, and notifying results
  • Operating surveys — demand research for product development such as micro actuators, response analysis, and sending participation gifts (mobile gift vouchers)
  • Sending advertising information (only where separate consent has been given) — informing you of Company news such as new products, exhibitions, and newsletters by email, text message, or phone
  • Operating and improving the Website — analyzing access statistics, preventing fraudulent use, and improving service quality

Article 2 (Items of Personal Information Processed and Methods of Collection)

The Company processes information that data subjects enter directly through the forms on the Website and information that is automatically generated and collected while using the services. If required items are not provided, the relevant service (inquiry response, recruitment, survey participation) cannot be used; optional items may be omitted without any restriction on the use of the services.

Category (collection channel)Required itemsOptional itemsMethod of collection
Product/quotation inquiry (Inquiry page)Name, job title, company name, department, email, contact number, inquiry type, inquiry detailsAttachments (drawings, specifications, etc.), consent to receive advertising information (email, text message, phone)Website inquiry form
Manufacturing service inquiryName, job title, company name, department, email, contact number, development stage, request detailsAttachments, desired price, maximum budget, consent to receive advertising information (email, text message, phone)Website inquiry form
Investment (IR) inquiryName, job title, company name, department, email, contact number, inquiry detailsAttachments, consent to receive advertising information (email, text message, phone)Website inquiry form
Job applicationName, email, contact number, country, résumé (including education, career, and other information stated in the résumé)PortfolioWebsite job application form
SurveyEmail, company name, department, job function, name, job title, mobile phone number (for sending gifts), industry, intended application, survey responsesConsent to receive advertising information (email, text message, phone), whether you wish to be contacted by a sales representativeWebsite survey form
Phone/email inquiryName, contact number or email, inquiry detailsCompany name, job titlePhone, email
Automatic collection (all pages)IP address, browser type and version, access date and time, pages visited and referral path, cookies and advertising identifiers (behavioral information)—Automatically generated while accessing the Website (see Article 10)

※ The Company does not collect personal information of children under the age of 14. The Website services are intended for corporate customers, job seekers, and industry professionals.

Article 3 (Processing and Retention Period of Personal Information)

The Company processes and retains personal information within the retention and use period prescribed by law or consented to by the data subject at the time of collection, and destroys it without delay when the period expires or the purpose of processing has been achieved.

CategoryRetention and use periodBasis for the period / remarks
Product/quotation, manufacturing service, and investment inquiries1 year after the inquiry has been handledPeriod for checking the re-inquiry and quotation history of the same customer. If a contract is concluded, contract-related information follows the retention period of the contract documents
Job applications1 year after the recruitment process endsFor checking re-applications of unsuccessful applicants and handling objections. Destroyed immediately upon the applicant’s request for deletion
Surveys1 year after the survey endsResults of response analysis (statistics that cannot identify individuals) may be used without time limit
Consent to receive advertising informationUntil consent is withdrawnConsent is reconfirmed every 2 years pursuant to Article 50(8) of the Network Act
Access records (IP address, access date and time, etc.)1 yearRetention of access records under the Standards for Ensuring the Safety of Personal Information
Information that must be retained under other lawsThe period prescribed by the relevant lawe.g., transaction books and evidence under the Framework Act on National Taxes and the Commercial Act (5–10 years) — only where a contract has been concluded

Article 4 (Provision of Personal Information to Third Parties)

The Company processes personal information only within the scope specified in Article 1 and provides it to third parties only in cases falling under Articles 17 and 18 of the Personal Information Protection Act, such as where the data subject has consented or where there are special provisions in law.

  • Where the data subject has consented in advance to the provision to a third party
  • Where there are special provisions in law or it is unavoidable to comply with legal obligations
  • Where an investigative agency requests it for investigation purposes in accordance with the procedures and methods prescribed by law

Currently, there is no third party to whom the Company regularly provides the personal information of data subjects.

Article 5 (Entrustment of Personal Information Processing)

To provide its services smoothly, the Company entrusts the processing of personal information as follows. When concluding an entrustment contract, the Company specifies, in accordance with Article 26 of the Personal Information Protection Act, the prohibition of processing for purposes other than the entrusted work, technical and administrative protective measures, restrictions on re-entrustment, management and supervision of the trustee, and liability for damages, and supervises whether the trustee processes personal information safely. If the entrusted work or the trustee changes, the Company will disclose it through this Policy without delay.

TrusteeEntrusted workRetention and use period
InostoneWebsite maintenance, operation of the inquiry and survey submission system, processing of submission notificationsUntil the entrustment contract ends
Cloudways (server location: Seoul, Republic of Korea)Website server hosting and data storageUntil the entrustment contract ends
KT Alpha Co., Ltd. (Giftishow)Sending survey participation gifts (mobile gift vouchers) on the Company’s behalf — the mobile phone number is not transferred when the Company sends the gift directlyDestroyed immediately after sending
Stibee Inc.Sending emails on the Company’s behalf — survey participation notices, and newsletters and new product news sent to those who have consented to receive advertising informationUntil the entrustment contract ends or consent to receive is withdrawn

Article 6 (Cross-border Transfer of Personal Information)

For the operation of the Website, the Company transfers (stores and processes) personal information overseas as follows. Data subjects may refuse the cross-border transfer by contacting us at the contact details below (Article 12); if you refuse, the use of the relevant services (receiving inquiry notification emails, personalized advertising, receiving advertising information) may be restricted.

Recipient (contact)Country, timing and method of transferItems transferredPurpose of useRetention and use period
Twilio SendGrid (USA)
Contact: [email protected]
USA; transmitted over the network when an inquiry is submittedName, company name, email, contact number and inquiry details entered in the inquiry form, and attachments (if attached to the form)Sending inquiry notification emails30 days after sending (trustee’s log retention period)
Google LLC (USA)
Contact: Google privacy contact form
USA; transmitted through the browser when accessing the WebsiteCookies and advertising identifiers, device and browser information, pages visited, referral path (IP addresses are anonymized)Website usage statistics analysis (Google Analytics), advertising performance measurement and personalized advertising (Google Ads)The data retention period set in Google Analytics (up to 14 months) or until the cookie expires
Google LLC (USA) — Google Sheets
Contact: same as above
USA; automatically transmitted over the network by the submission system when a form is submittedName, company name, email, mobile phone number, consent status by channel and date of consent of newsletter subscribers and those who have consented to receive marketing informationKeeping the newsletter subscriber list and the marketing consent register (managing the 2-year reconfirmation of consent)Until consent to receive is withdrawn
Amazon Web Services, Inc. (USA) — cloud servers of Stibee Inc.
Contact: AWS compliance support contact form
USA; transmitted over the network when email recipients are registered and emails are sentEmail address, name, company name and other recipient informationData storage for operating the email sending service (Stibee)Until the entrustment contract ends or consent to receive is withdrawn

※ Legal basis for the cross-border transfer: Article 28-8(1)2 (notifying data subjects of the transfer) and 3 (entrustment and storage for the performance of a contract with the data subject) of the Personal Information Protection Act. Transfers related to Google tags (Analytics and Ads) can be refused in the cookie consent settings described in Article 10, and transfers to Google Sheets stop if you do not consent to, or withdraw your consent to, receiving marketing information.

Article 7 (Procedures and Methods for Destroying Personal Information)

When personal information becomes unnecessary, such as when the retention period has expired or the purpose of processing has been achieved, the Company destroys the personal information without delay.

  • Destruction procedure: Personal information for which a reason for destruction has arisen is selected and destroyed with the approval of the Chief Privacy Officer. Where it must be retained under other laws, it is moved to a separate storage space or kept in a different location and is not used for any purpose other than retention.
  • Destruction method: Personal information stored in electronic files is permanently deleted so that it cannot be recovered or reproduced, and personal information recorded on paper is shredded or incinerated.
  • Inquiry and survey submissions on the Website are set to be deleted automatically from the submission system when the retention period expires, and attachments are deleted together with them.

Article 8 (Rights and Obligations of Data Subjects and Legal Representatives and How to Exercise Them)

Data subjects may exercise the following rights against the Company at any time.

  • Request to access personal information (Article 35 of the Personal Information Protection Act)
  • Request for correction or deletion in case of errors (Article 36) — deletion cannot be requested for personal information specified as subject to collection by other laws.
  • Request to suspend processing (Article 37) and withdrawal of consent
  • Right to refuse and request an explanation of automated decisions (Article 37-2) — the Company currently does not make automated decisions using personal information.

You may exercise these rights by writing, phone, or email to the Chief Privacy Officer and the department in charge listed in Article 12, and the Company will notify you of the results within 10 days of receiving the request. You may also exercise your rights through a representative, such as a legal representative or a person delegated by you; in this case, a power of attorney in the form of Annex 11 of the Notice on Methods of Processing Personal Information must be submitted. The Company may verify whether the person making the request is the data subject or a legitimate representative.

If the Company refuses a request to exercise rights, it will inform you of the reason and how to raise an objection, and it will not use or provide personal information subject to a request for correction or deletion until the correction or deletion is completed.

Article 9 (Measures to Ensure the Safety of Personal Information)

The Company takes the following measures in accordance with Article 29 of the Personal Information Protection Act and the Standards for Ensuring the Safety of Personal Information.

  • Administrative measures: establishing and implementing an internal management plan, minimizing and regularly training employees who handle personal information, and managing and supervising trustees
  • Technical measures: managing access rights to the personal information processing system (issuing an account for each person in charge and deleting it immediately upon resignation), operating access control systems (firewall and web application firewall), encrypted communication across the entire Website (SSL/TLS), installing and updating security programs, and retaining access records for at least 1 year and preventing their forgery or alteration
  • Physical measures: servers are kept in data centers with access control, and documents and storage media containing personal information are kept in places with locking devices
  • Protection of attachments: attachments received through the inquiry and job application forms are stored in a separate storage space that cannot be accessed directly from the web, and can be downloaded only when an authenticated person in charge is logged in to the Website administration.

Article 10 (Installation, Operation and Refusal of Devices that Automatically Collect Personal Information (Cookies and Behavioral Information))

To provide users with individually customized services and to analyze the use of the Website, the Company uses “cookies,” which store usage information and retrieve it from time to time. Cookies are small amounts of information that the server operating the Website sends to the user’s browser, and they are stored on the user’s device.

CategoryPurpose of useCookies (examples)Retention periodEffect of refusal
Necessary cookiesBasic operation of the Website, processing form submissions, security (blocking unauthorized access), storing cookie consent choiceswordpress_test_cookie, wpforms_*, bs_cookie_consentSession – 12 monthsCannot be refused (essential for the Website to function)
Analytics cookiesStatistics on the number of visitors, pages visited, and referral paths (Google Analytics)_ga, _ga_*Up to 2 yearsYou are only excluded from statistics; no restriction on use
Advertising cookies (behavioral information)Measuring advertising performance and interest-based personalized advertising (Google Ads)_gcl_au, _gcl_aw, IDE, test_cookieUp to 13 monthsGeneral advertisements are shown instead of personalized ones

The Company uses behavioral information, such as users’ Website visit history and search history, for personalized advertising and advertising performance measurement through Google Ads. Behavioral information is processed in a form that does not identify individuals, and the Company does not collect sensitive behavioral information such as information on ideology, beliefs, or health.

Users can refuse the storage of cookies and personalized advertising in the following ways.

  • Allow or refuse analytics and advertising cookies individually in “Cookie Settings” at the bottom of the Website (can be changed at any time). Before you consent and after you refuse, analytics and advertising tags do not transmit information.
  • Browser settings — Chrome: Settings > Privacy and security > Third-party cookies / Edge: Settings > Cookies and site permissions / Safari: Settings > Privacy / for mobile browsers, the settings menu of each app
  • Install the Google Analytics Opt-out Browser Add-on (tools.google.com/dlpage/gaoptout)
  • Turn off personalized ads in Google Ad Settings (adssettings.google.com)

Details on the types, names and retention periods of cookies and how to change your cookie settings can be found on the Cookie Notice page (en.bonsystems.com/cookie-policy).

Article 11 (Sending Advertising Information (Marketing Use))

In accordance with Article 50 of the Network Act, the Company sends advertising information for commercial purposes, such as new products, exhibitions, and newsletters, by electronic transmission media such as email, text messages (SMS/KakaoTalk), and phone only where the data subject has separately consented. Consent to receive is obtained separately for each channel (email, text message, phone).

  • Consent to receive is optional, and there is no disadvantage in using the services, such as inquiry responses or survey participation, even if you do not consent.
  • Advertising information sent by the Company is marked “(Advertisement)” and states the Company name, contact details, and how to opt out. Text messages and phone calls are not sent or made between 9 p.m. and 8 a.m. the following day.
  • Your consent to receive is reconfirmed every 2 years from the date of consent.
  • You can withdraw your consent through the “Unsubscribe” link at the bottom of the email, the opt-out method stated in the text message, by expressing your refusal during a call, or by contacting us at the contact details in Article 12, and we will notify you of the result within 14 days.

Article 12 (Chief Privacy Officer and Department in Charge)

The Company designates the Chief Privacy Officer as follows to take overall responsibility for the processing of personal information and to handle complaints and provide remedies for damage to data subjects in relation to the processing of personal information.

RoleName and positionContact
Chief Privacy OfficerChanghyun Kim, CEOTel. +82-55-552-1562 · Email [email protected]
Privacy ManagerMinwoo Hwang, Deputy General ManagerTel. +82-55-296-9615 · Email [email protected]

Data subjects may contact the Chief Privacy Officer and the department in charge regarding all inquiries, complaints, and remedies for damage related to personal information protection arising from the use of the Company’s services. The Company will respond to and handle your inquiries without delay.

Article 13 (Remedies for Infringement of Rights)

To obtain remedies for infringement of personal information, data subjects may apply for dispute resolution or consultation to the Personal Information Dispute Mediation Committee, the Personal Information Infringement Report Center of the Korea Internet & Security Agency, and others. For other reports and consultations on personal information infringement, please contact the following organizations.

  • Personal Information Dispute Mediation Committee — 1833-6972 (no area code), www.kopico.go.kr
  • Personal Information Infringement Report Center (Korea Internet & Security Agency) — 118 (no area code), privacy.kisa.or.kr
  • Cyber Investigation Division, Supreme Prosecutors’ Office — 1301 (no area code), www.spo.go.kr
  • Cyber Investigation Bureau, Korean National Police Agency — 182 (no area code), ecrm.cyber.go.kr

A person whose rights or interests have been infringed by a disposition or omission of the head of a public institution in response to a request under Article 35 (access), Article 36 (correction and deletion), or Article 37 (suspension of processing, etc.) of the Personal Information Protection Act may file an administrative appeal as prescribed by the Administrative Appeals Act (Central Administrative Appeals Commission 110, www.simpan.go.kr).

Article 14 (Changes to the Privacy Policy)

This Privacy Policy applies from October 14, 2026. If there are any additions, deletions, or modifications due to changes in laws, policies, or security technology, the Company will announce them through the notices on the Website at least 7 days before they take effect, and changes that significantly affect the rights of data subjects will be announced at least 30 days in advance.

  • Announcement date: October 7, 2026
  • Effective date: October 14, 2026